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How we work.

Whatever services package you have chosen, and your corresponding starting point, you'll benefit from the consistency and continuity across our overarching methodology and delivery approach.

Our Process

See how each stage lines up with our services

Initial Engagement

Whether you reached out directly, are approached, or were recommended Ajentci by an existing client, our process always starts with the initial engagement.

We will discuss your current situation, what you're looking to achieve through collaboration, and the best next steps for you to proceed; to get the outcomes, and results, you want.

Internal Review & Deep-Dive

A key stage in all the services we provide; the internal review and deep-dive ensures that the solutions recommended or provided are specific to your organisation's internal structure, objectives and requirements.

Technical architecture and infrastructure.

When building AI tools and Automations, a "one size fits all" approach not only leaves a lot on the table, but risks subsequent issues with the compliance, adoption, and functionality of the solution.

At this stage we perform an in-depth analysis of your existing technical set-up, architectural considerations and constraints, as well as associated regulatory and data management requirements. This ensures that all solutions recommended and developed will be functional and integrated within your existing technical set-up, and be compliant with the regulatory requirements your organisation is held to.

Team structure, users and stakeholders.

The largest "make or break" factors in the success of a software solution are: how well it works, and how well it's used. In both cases, designing a tool around the people who will be using it, is a key stage to drastically improving outcomes.

This is why we have direct conversations and involvement with the users of the tools, and beneficiaries of the automations. To give context to the use-case, the objectives, and what successful results look like. Ensuring the solution works to solve the problems that are priority, and can be used effectively by the people who will be using it.

Bespoke Development

Once a solution has been selected & designed, and the internal assessment & deep-dive has been completed, the next stage is development. With streamlined phases, optimised for efficient delivery timeframes, consisting of initial prototyping, presentation for review, and subsequent completion; we develop your bespoke solution, tailored specifically to the objectives and requirements informed through the prior stages.

Initial Delivery & Deployment

Following completion of the corresponding service being delivered, the delivery and deployment stage involves the handover & on-boarding to key stakeholders. Set-up and deployment within the organisation's technical architecture. As well as initial efficacy testing, maintenance and troubleshooting, to ensure a smooth transition following delivery.

Extended Roll-out, Training & Adoption Support

Dedicated support in the roll-out, usage and adoption of solutions is one of the most effective ways to improve results and increase RoI relative to initial spend.

This stage refers to the longer-term roll-out and adoption of solutions following on from the initial integration or deployment. Aiming to maximise outcomes and results over a longer timeframe, for tools and software developed both by Ajentci, as well as other 3rd parties.

Long-term Support, Collaboration & Results

At Ajentci, we believe in the benefits of long-term collaboration, and building trust and relationships that are mutually beneficial for both parties.

Although the last stage in our process, we offer longer-term support options for now existing partners. This ranges from financial and business case building and support, and subsidised iteration on solutions, to software maintenance and troubleshooting support.

  1. Initial Engagement

    Whether you reached out directly, are approached, or were recommended Ajentci by an existing client, our process always starts with the initial engagement.

    We will discuss your current situation, what you're looking to achieve through collaboration, and the best next steps for you to proceed; to get the outcomes, and results, you want.

  2. Internal Review & Deep-Dive

    A key stage in all the services we provide; the internal review and deep-dive ensures that the solutions recommended or provided are specific to your organisation's internal structure, objectives and requirements.

    Technical architecture and infrastructure.

    When building AI tools and Automations, a "one size fits all" approach not only leaves a lot on the table, but risks subsequent issues with the compliance, adoption, and functionality of the solution.

    At this stage we perform an in-depth analysis of your existing technical set-up, architectural considerations and constraints, as well as associated regulatory and data management requirements. This ensures that all solutions recommended and developed will be functional and integrated within your existing technical set-up, and be compliant with the regulatory requirements your organisation is held to.

    Team structure, users and stakeholders.

    The largest "make or break" factors in the success of a software solution are: how well it works, and how well it's used. In both cases, designing a tool around the people who will be using it, is a key stage to drastically improving outcomes.

    This is why we have direct conversations and involvement with the users of the tools, and beneficiaries of the automations. To give context to the use-case, the objectives, and what successful results look like. Ensuring the solution works to solve the problems that are priority, and can be used effectively by the people who will be using it.

  3. Bespoke Development

    Once a solution has been selected & designed, and the internal assessment & deep-dive has been completed, the next stage is development. With streamlined phases, optimised for efficient delivery timeframes, consisting of initial prototyping, presentation for review, and subsequent completion; we develop your bespoke solution, tailored specifically to the objectives and requirements informed through the prior stages.

  4. Initial Delivery & Deployment

    Following completion of the corresponding service being delivered, the delivery and deployment stage involves the handover & on-boarding to key stakeholders. Set-up and deployment within the organisation's technical architecture. As well as initial efficacy testing, maintenance and troubleshooting, to ensure a smooth transition following delivery.

  5. Extended Roll-out, Training & Adoption Support

    Dedicated support in the roll-out, usage and adoption of solutions is one of the most effective ways to improve results and increase RoI relative to initial spend.

    This stage refers to the longer-term roll-out and adoption of solutions following on from the initial integration or deployment. Aiming to maximise outcomes and results over a longer timeframe, for tools and software developed both by Ajentci, as well as other 3rd parties.

  6. Long-term Support, Collaboration & Results

    At Ajentci, we believe in the benefits of long-term collaboration, and building trust and relationships that are mutually beneficial for both parties.

    Although the last stage in our process, we offer longer-term support options for now existing partners. This ranges from financial and business case building and support, and subsidised iteration on solutions, to software maintenance and troubleshooting support.

One process, for all requirements.

More on each stage of our process

Initial Engagement

Internal Review & Deep-Dive

Bespoke Development

Initial Delivery & Deployment

Extended Roll-out, Training & Adoption Support

Long-term Support, Collaboration & Results

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